Legal

Terms of Service

What our service is, what it is not, and the terms on which you use this site.

Short Answer

Jade Crane Health, operated by Vacation Holdings LLC, coordinates and provides information about medical travel. We are not a hospital and we do not practise medicine. Using this site does not create a doctor–patient relationship. Prices shown are indicative until you receive a written quote. These terms are governed by United States law.

What We Do, And What We Do Not Do

We help you compare options, understand costs, vet institutions, and organise the logistics of travelling for care. Clinical decisions are made by licensed clinicians at the treating institution, not by us.

  • We do not diagnose, treat, or prescribe.
  • We do not supervise or employ the clinicians at partner institutions, and we are not responsible for the clinical care they provide.
  • Nothing on this site is medical advice. Consult a qualified clinician before making care decisions.

Information On This Site

We work hard to keep the guides accurate and to date the figures we publish, but medicine, pricing, and travel rules all change. Information here is provided as-is, for general orientation. Verify anything that matters to your decision directly with the institution.

Pricing And Quotes

Published prices are indicative ranges reflecting typical all-in costs at partner institutions at the time of writing. They are not offers and not guarantees. A binding figure exists only when it is issued to you in writing, for your case, after a consultation. Final cost can change if the clinical plan changes.

No Outcome Guarantee

No one can guarantee a medical outcome, and we do not. Comparative statements about cost or quality describe general patterns, not a promise about your result.

Your Responsibilities

  • Give us accurate information — a plan built on an incomplete history can be unsafe.
  • Hold valid travel documents and meet the entry requirements for your trip.
  • Arrange your own travel and medical insurance. We recommend it, and we do not provide it.

Limitation Of Liability

To the fullest extent permitted by law, Vacation Holdings LLC is not liable for indirect, incidental, or consequential damages arising from use of this site or from clinical care delivered by a third-party institution. Nothing in these terms limits liability that cannot lawfully be limited.

How we handle the information you give us is set out in our Privacy Policy.

Governing Law

These terms are governed by the laws of the United States and the state in which Vacation Holdings LLC is organised, without regard to conflict-of-laws principles.

Contact

Vacation Holdings LLC, operating as Jade Crane Health — hello@jadecranehealth.com.